FAQS - FREQUENTLY ASKED QUESTIONS
1. How long will my website take to be live ?
Website design is 1 - 2 days providing we have all the information from you. It takes a little longer for your site to be listed on the internet (google or bing) We can recommend an SEO expert to speed up this process. We highly recommend our package that includese the Social Accounts to also help this process.
2. Do I have to choose a Template designs ?
If you are not happy with the WIX website templates we can create a website from scratch there maybe further additional hourly rate of $120/hr depending how difficult and intricate the design is.
3. I don't have a business name registered yet can you help ?
We recommend you register a business name in your state or Australia wide as a competitor could copy your website/service/product idea. checkout the Australian governments principal of business and trademarks
Try to match the website domain name you require you can check if your website domain name has been taken
4. Do you have support for ongoing changes or maintenance of the website ?
Of course, if the changes are minimal or you have found an error we are happy to make the changes necessary at no charge.
If your changes require more time we can offer support for $50/hr.
5. What if my website stops working ?
Ensure your the website hosting is paid up to date and then check with your domain hosting company- make sure the renewal emails are not in your Junk folders. Your account information would be on the invoice from when you 1st created an account. Feel Free to call us to investigate where the issue is and we want you to have a working website !
6. What is website Hosting ?
Website hosting is where your website data is housed and requires renewing annually as well as your domain name.
7. Do you offer an Email hosting package ?
Yes, we can incorporate a Google hosted email package into your website to receive emails direct from your website.